Can I return products?

Yes, SilkRoll is the world’s largest shared closet, you can always trade back the items you don’t want anymore to earn your points back as long as they are clean and still in great condition, so someone else can enjoy them!

For SILKROLL MEMBERS: There are no fees to return products, simply drop them into your next batch of trade-ins! We guarantee points back for items sent back in sellable condition, regardless of season or how long you keep them. If you paid cash for an item, send back within 3 days for a full refund.

For NON-MEMBERS: Returns are subject to a $2.99 restocking fee per item, and the return shipping fee. Items sent back within 3 days qualify for a cash refund, minus the fees. We guarantee points back for items sent back in sellable condition, regardless of season or how long you keep them.